Official Cursed Child Merchandise
Hufflepuff House Crest Necklace
If you change your mind about a purchase or require a different size we will exchange any item providing that:
- Proof of purchase is supplied.
- Goods are in their unused/unworn original condition with sealed packaging and swing tags still attached.
- Goods are returned within 30 days from receipt of goods.
We recommend that returned parcels are packed appropriately and sent via a tracked postage service. We cannot be held accountable for returned goods that are lost or damaged in transit.
If you have received a damaged or defective item, you can choose between a refund or replacement, provided that proof of purchase is supplied and you contact us within 30 days from receipt of goods.
To organise a return, refund, or exchange, simply send us an email at email@example.com with the following details:
- Your order number.
- The issue with the product (please include photos if an item is damaged or defective).
- Whether you are requesting a refund, replacement, or exchange.
Online orders are typically delivered 3-7 business days after an order is placed. You will receive an email notification with a tracking link when your order has shipped.
We currently only deliver within Australia via Australia Post.
Postage & Handling is $9.95 per order.